thg77 Privacy Policy

This Privacy Policy ("Policy") describes how thg77 ("we," "us," or "our") collects, uses, stores, and protects the personal information of players ("you" or "your") who access the thg77 platform at thg77.net. thg77 is an online casino and sports betting platform operated for Filipino players, and we are committed to handling your personal data with transparency, security, and respect for your rights under Philippine law.

This Policy applies to all personal data collected through the thg77 website, any mobile-optimized version of the platform, customer support channels including live chat and email, payment processing interfaces, and any promotional communications you may receive from thg77.

By registering a thg77 account or continuing to use the platform, you consent to the collection and processing of your personal data as described in this Policy. If you do not agree to this Policy, you must discontinue use of the thg77 platform and contact support to close your account.

thg77 collects personal data that is necessary for the operation of a licensed online gaming platform serving Filipino players. The categories of data we collect are outlined below:

thg77 uses the personal data it collects for the following specific purposes. We do not use your data for any purpose not described in this Policy without first obtaining your explicit consent:

• Account Management: Creating, maintaining, and administering your thg77 account, including processing login authentication, updating account settings, and communicating account-related notifications.
• Identity Verification: Conducting Know Your Customer (KYC) checks to verify your identity and age (21+) as required by Philippine regulatory obligations applicable to online gaming operators.
• Payment Processing: Facilitating deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and maintaining accurate financial records of all thg77 transactions associated with your account in Philippine Peso (₱).
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, unauthorized account access, and other prohibited conduct on the thg77 platform.
• Regulatory Compliance: Meeting obligations under Philippine law, including anti-money laundering (AML) reporting, responsible gaming requirements, and any disclosures required by competent Philippine regulatory authorities.
• Customer Support: Responding to your enquiries, resolving disputes, and providing assistance via live chat or email at [email protected].
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behavior and enabling access to responsible gaming tools including deposit limits, session reminders, and self-exclusion.
• Promotional Communications: Sending you thg77 bonuses, promotions, and platform updates where you have opted in to receive such communications. You may withdraw marketing consent at any time through your account settings.
• Platform Improvement: Using aggregated, anonymized technical and behavioral data to improve platform performance, game selection, and user experience for all Filipino players on thg77.

thg77 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012 and its implementing rules:

• Contractual Necessity: Processing required to fulfill the thg77 Terms and Conditions you agreed to upon registration, including account management, payment processing, and game operation.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including AML obligations, KYC requirements, age verification (21+), and disclosures to competent regulatory authorities.
• Legitimate Interests: Processing necessary for thg77's legitimate interests in operating a secure, fair, and commercially viable platform — including fraud detection, platform security, and responsible gaming monitoring — where these interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily in relation to marketing communications and optional platform features. You may withdraw consent at any time without affecting the lawfulness of prior processing.

thg77 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Data sharing by thg77 is strictly limited to the following categories of recipients, each of whom is contractually or legally bound to handle your data with appropriate protections:

• Payment Processors: GCash (Mynt), PayMaya (PayMongo), BPI, BDO, and Metrobank receive only the transaction data necessary to process your deposit or withdrawal in Philippine Peso. These entities are independently regulated financial institutions in the Philippines.
• KYC and Identity Verification Providers: Licensed third-party identity verification services that assist thg77 in conducting age verification and document authentication as required under Philippine law.
• Game Software Providers: Third-party game studios (such as JILI and other licensed providers) may receive anonymized session identifiers for the purpose of game operation and technical support. They do not receive your personally identifiable registration data.
• Customer Support Platform: Our live chat and ticketing software provider operates under a data processing agreement with thg77 and handles support communications data solely for the purpose of delivering customer support services.
• Regulatory and Law Enforcement Authorities: thg77 will disclose personal data to competent Philippine government agencies, including the National Privacy Commission (NPC), AMLC, and law enforcement, where required by law or valid legal process, without prior notice to the data subject where disclosure is legally restricted.
• Professional Advisors: Lawyers, auditors, and accountants operating under confidentiality obligations, where disclosure is necessary for the legitimate professional management of thg77's operations.

thg77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account and Registration Data: Retained for the duration of your active thg77 account plus a minimum of five (5) years following account closure, as required for AML compliance and potential dispute resolution.
• KYC Documentation: Retained for a minimum of five (5) years following the completion of the KYC process, or longer if required by applicable Philippine AML regulations or ongoing investigations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in line with Philippine financial record-keeping requirements.
• Gaming Activity Logs: Retained for a minimum of three (3) years to support responsible gaming monitoring, dispute resolution, and regulatory audit requirements.
• Customer Support Communications: Retained for two (2) years from the date of the last communication, unless the communication relates to an unresolved dispute, in which case it is retained until resolution plus one (1) year.
• Marketing Preferences and Consent Records: Retained until you withdraw consent, plus one (1) year for record-keeping purposes.

Upon expiry of the applicable retention period, thg77 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Anonymized, aggregated data that cannot be linked back to any individual may be retained indefinitely for platform analytics purposes.

thg77 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you access thg77.net. Cookies do not contain executable code and cannot access other data on your device.

Types of cookies used by thg77:

• Strictly Necessary Cookies: Essential for the operation of the thg77 platform. These include session authentication cookies that keep you logged in during an active gaming session. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect anonymized data about how players interact with the thg77 platform — such as pages visited, time spent, and error messages encountered — to help us improve platform performance. No personally identifiable information is collected.
• Functional Cookies: Remember your preferences on thg77, such as your preferred language, display settings, and responsible gaming tool configurations, so you do not need to reset them each session.
• Analytics Cookies: Used by thg77 to understand aggregate player behavior and measure the effectiveness of platform features. Analytics data is processed in anonymized or pseudonymized form.

As a Filipino player using the thg77 platform, you are entitled to the following rights under the Philippine Data Privacy Act of 2012 (RA 10173). thg77 is committed to honoring these rights promptly and without undue burden to you:

To exercise any of the above rights, contact thg77's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." thg77 will acknowledge your request within five (5) business days and resolve it within thirty (30) days, subject to identity verification.

thg77 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:

• Encryption in Transit: All data transmitted between your device and thg77 servers is protected using TLS 1.2 or higher encryption protocols. You can confirm a secure connection by the padlock icon in your browser address bar when visiting thg77.net.
• Encryption at Rest: Personal data and KYC documents stored on thg77 servers are encrypted using AES-256 encryption to protect against unauthorized access in the event of a server-level breach.
• Access Controls: Access to personal data within thg77's systems is granted on a strict need-to-know basis, with role-based access controls applied across all internal teams. All data access is logged and subject to periodic audit.
• Two-Factor Authentication: thg77 supports two-factor authentication (2FA) for player accounts to add an additional layer of security to your thg77 login process using your registered Philippine mobile number.
• Penetration Testing: The thg77 platform undergoes periodic security assessments conducted by independent security professionals to identify and remediate vulnerabilities before they can be exploited.
• Data Breach Response: In the event of a personal data breach that poses a real risk of serious harm to affected players, thg77 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.

thg77 is strictly an adult gaming platform. Access to, registration on, and use of the thg77 platform is prohibited for any individual under the age of 21 years, as required under applicable Philippine regulations governing online gambling.

thg77 conducts age verification as a mandatory part of the KYC process. Any player who cannot satisfactorily verify their age as 21 or above through a valid Philippine government-issued identification document will not be permitted to access the platform or process any financial transactions.

If you are a parent or guardian and believe that a person under the age of 21 has registered a thg77 account using false information, please contact thg77 support immediately at [email protected]. thg77 will investigate and take appropriate action without delay.

The thg77 platform may contain references to or integrations with third- party services such as licensed payment processors (GCash, PayMaya, BPI, BDO, Metrobank) and game software providers. Where thg77.net displays links or references to external services, please be aware that:

• thg77 has no control over the content, privacy practices, or data handling policies of any third-party website or service.
• Accessing a third-party service linked from or referenced by thg77 is entirely at your own discretion and risk.
• This Privacy Policy applies solely to personal data collected and processed directly by thg77 through the thg77.net platform. It does not extend to any third-party services.
• thg77 encourages you to review the privacy policies of any third-party service you access, including your GCash or PayMaya app, before providing personal data to those platforms.

thg77 is not responsible for any data privacy practices, security incidents, or data breaches occurring on third-party platforms, regardless of whether access to those platforms originated from a reference on thg77.net.

thg77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, regulatory requirements, platform features, or our internal data handling practices. When we make material changes to this Policy, thg77 will:

• Update the "Last Updated" date at the top of this Privacy Policy page.
• Display a prominent notice on the thg77 platform for a reasonable period following the update.
• Where required by Philippine law or where the changes materially affect your rights, notify registered players via their registered email address prior to the changes taking effect.

Your continued use of the thg77 platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of, and agreement to, the revised terms. If you do not accept the revised Policy, you must discontinue use of thg77 and contact support to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by thg77, you may contact our designated Data Protection Officer (DPO) through the following channels:

• Email: [email protected] (subject line: "Data Privacy Request")
• Live Chat: Available 24/7 directly on thg77.net — response time under 4 hours
• Response Time: thg77 will acknowledge all privacy-related requests within five (5) Philippine business days and will resolve requests within thirty (30) days of acknowledgment.

If you are not satisfied with thg77's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent authority responsible for enforcing the Data Privacy Act of 2012. Contact details for the NPC are publicly available through official Philippine government channels.